As a consultant/manager in a consulting firm for over 10 years, my job was to implement software systems at businesses, colleges, and universities. A large part of my job was training individuals on how to use the new system. Teaching individuals and groups how to use new system capabilities was my favorite part of a project and one which I was successful at. Training included one-on-one training, classroom training, and creating system documentation. I had to engage and educate people of all different skill levels, from the casual end-user to the technical staff responsible for supporting the system. My success in training individuals was evident by the functional staff’s success in operating the new system and by the technical staff’s capability to support their functional users. I also received positive feedback from both functional and technical members with varying levels of expertise. My success in training was largely due to extensive planning, organization, and listening skills required throughout the project. In addition, I had to be an expert in the software capabilities to insure that the system was designed to satisfy the client’s business requirements. Without the prep work and knowledge, I would not setup the system and, in turn, taught materials which the client would be excited about. I did extensive work upfront which led to relevant training materials which were tailored to my target audiences. I was very confident and excited about the materials that I taught and this was a big part of my success. Engaging students and helping them reach their potential is a passion of mine and I will be able to apply many of the skills from my previous career in the classroom. Success in the classroom also requires extensive planning, differential teaching, making material relevant and exciting, and content expertise.
Training included one-on-one training, classroom training, and creating system documentation. I had to engage and educate people of all different skill levels, from the casual end-user to the technical staff responsible for supporting the system. My success in training individuals was evident by the functional staff’s success in operating the new system and by the technical staff’s capability to support their functional users. I also received positive feedback from both functional and technical members with varying levels of expertise.
My success in training was largely due to extensive planning, organization, and listening skills required throughout the project. In addition, I had to be an expert in the software capabilities to insure that the system was designed to satisfy the client’s business requirements. Without the prep work and knowledge, I would not setup the system and, in turn, taught materials which the client would be excited about. I did extensive work upfront which led to relevant training materials which were tailored to my target audiences. I was very confident and excited about the materials that I taught and this was a big part of my success.
Engaging students and helping them reach their potential is a passion of mine and I will be able to apply many of the skills from my previous career in the classroom. Success in the classroom also requires extensive planning, differential teaching, making material relevant and exciting, and content expertise.